At Strider Sports International, Inc. we do everything we can to offer your child the best 'first bike' experience. However, if for any reason you are not completely satisfied, you may return any item purchased from this site for a refund within 60-days of shipment.
Should you need to return your STRIDER product for any reason:
- Contact us and we will issue you a Return Authorization Number. (Which must be prominently marked on the outside of the box.)
- You may return your item via: US Postal Service (you must send through registered mail and insure for the value of your item).
- Include a copy of your invoice inside the package.
Federal Express or UPS (you must insure for the value of your item)
We welcome feedback about our 60-day money back guarantee. Please contact us with any questions or comments.