Strider Guarantee

You deserve Genuine Strider products.

Our goal is to get kids riding at the youngest age possible, so we do extra research and engineering to manufacture products that meet the most stringent safety requirements. Before any Strider bike or product is placed into the hands of a child, it is tested to the highest standards required by the U.S. Consumer Product Safety Commission for children’s products and toys. When you choose genuine Strider products, you are assured of the highest quality and safety for your child.

Why Demand “Genuine” Strider Products?

We are committed to helping maintain your child’s health and safety. Our goal is to get kids riding at the youngest age possible, so we do extra research and engineering to manufacture products that meet the most stringent safety requirements.

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Before any Strider bike or product is placed into the hands of a child, it is tested to the highest standards required by the U.S. Consumer Product Safety Commission for children’s products and toys.
Further, if a Strider bike or product is intended for a country other than the United States, it is also tested to the European Union technical requirements to obtain a CE Mark.
We also test our products to age grading levels much younger and more rigorous than many competitors in the market. Many balance bikes on the market today are only safe for kids 3 years and older. The standard for products age-graded for children “3+ years old” is not as stringent as the standard for products age-graded for children “6 months and up.”
When you choose genuine Strider products, you are assured of the highest quality and safety for your child.

What Makes a Strider “Genuine & Authorized”?

To ensure you are buying a Genuine & Authorized Strider, it must be from our factory, and delivered through our Authorized Supply Chain of Franchisees, Distributors, and Dealers.

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If a product is not from our factory (which means it is counterfeit), then it is obviously not Genuine. If a product was produced in our factory but fell into “unauthorized” hands at some point in the supply chain due to a contract breach, then that product is also considered “Non-Genuine and Unauthorized” since we don’t know the circumstances of its handling and can no longer vouch for its mechanical or chemical safety.

How Can You Identify a “Genuine & Authorized” Strider?

Look for the unique identifying features of Strider Bikes built in our factory, which are listed here. However, a counterfeit product can be hard to spot, so beyond this physical verification, you must also verify the “Authorized” status of the party selling the bike. If you have questions about buying a Genuine Strider, please contact us.

Only when both of these are confirmed can you be assured you are buying a “Genuine & Authorized” Strider product and be guaranteed your child is riding a bike that is built to Strider’s quality standards, has passed rigorous safety testing, and is backed by our 60-day guarantee and our 2-year warranty.

1. Grips
There is an embossed logo on the hand grips.
2. Strider Head Tube Sticker
Look for the Strider icon as a hologram or white decal on the Head Tube.
3. Fork
There’s a pad print logo on the fork. It’s not a sticker.
4. Seat
There is a debossed logo on the seat.
5. Wheel
"Strider Ultralight” is embossed on the wheels.

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Where in the World Can You Find a “Genuine & Authorized” Strider?

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60-Day

Satisfaction Guarantee
2-Year

Manufacturer Warranty
Zero

Training Wheels Needed

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