Warranty & Registration

Register your bike for a chance to WIN this Strider Swag Set!

Congratulations! You made the best choice of your day by purchasing a Strider Bike (maybe you did something cooler, but….probably not). Wait, it gets better! Register your Strider Bike today for a chance to win a super amazing Strider accessory box worth $100. Okay, the box isn’t worth $100, but all of the sweet gear inside the box is worth $100. Our Customer Service Heroes will put on blindfolds and pull a random name out of a hat and crown them the winner EVERY MONTH. We know, we know. You’re probably saying to yourself, “This sounds too good to be true.” Well, it’s totally legit. We’re in the business of getting kids on bikes and riding, not hoodwinking parents with false hopes of awesome accessory boxes/ swag sets.


Registration Information

We want to make sure your ownership of a Strider Balance Bike is the best experience it can be. To this end, we request that you register your bike’s serial number through this online form. This will activate your warranty, allow us to track your bike, and allow us to send you technical updates and helpful tips.

To complete the warranty registration form, you will first need to get the serial number from your Strider Balance Bike (see photo below). If you have questions, please feel free to contact us. Thank you!


Warranty

We want you to be happy with your Strider products, we want your child to be successful at riding, and we are motivated to resolve any issues in a very timely manner. Contact us by phone or email.

Your Strider product comes with a two-year warranty against manufacturing defects.